SHOPPING TALK
Here are some English phrases to help you when you go shopping, as well as some of the things you might see. a
Questions and answers about opening and closing time:
what times are you open? we're open from 9 am to 5 pm, Monday to Friday. we're open from 10 am to 8 pm, seven days a week.
are you open on …? (Saturday, Sunday)
what time do you close?
what time do you close today?
what time do you open tomorrow?
Asking for goods:
can I help you? I'm just browsing, thanks. / I’m just looking, thanks.
how much is this?
how much are these?
how much does this cost?
how much is that … in the window?
that's cheap
that's a good value
that's expensive
do you sell …? (stamps)
do you have any …? (postcards).... sorry, we don't sell them... sorry, we don't have any left
I'm looking for … the shampoo...a birthday card
could you tell me where the … is?
do you have this item in stock?
do you know anywhere else I could try?
does it come with a guarantee?
it comes with a one-year guarantee
do you deliver?
I'll take it
I'll take this
anything else?
would you like anything else?
Payment talking:
are you in the queue?
next, please!
do you take credit cards?
I'll pay in cash
I'll pay by card
could I have a receipt, please?
would you be able to gift wrap it for me?
would you like a bag?
Returns and complaints:
I'd like to return this
I'd like to change this for a different size
it doesn't work
it doesn't fit
could I have a refund?
have you got the receipt?
using your credit card:
Enter your PIN Please
wait
Remove card
Signature
Other things may be seen in the shops:
Open
Closed
Open 24 hours a day
Special offer
Sale Clearance
sale Closing down
sale Good value
Buy 1 get 1 free
Buy 1 get 1 half price
Reduced to clear
Out to lunch
Back in 15 minutes
Shoplifters will be prosecuted
